Top telus billing support Secrets
Top telus billing support Secrets
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• I was bounced in between numerous brokers, my phone calls ended up disconnected, And that i gained inconsistent details about my contract and special discounts.
• A friend who can also be a Telus customer confirmed me his system facts, and he is receiving the same system for noticeably less with no need to purchase units, which contradicts what Abdul instructed me.
00 additional per month. Even though my agreement says promo rate is for 2 many years my Invoice states it can be 1 12 months. Just after shelling out an afternoon today seeking to get assistance, once the 3rd individual I spoke they mentioned they'll consider it and phone me back. I did not receive a simply call back again with answers. This is completely unacceptable. I regret signing up with Telus and can inform Absolutely everyone I realize to in no way register with them. Outside of curiosity I identified as Shaw and quickly experienced the call answered and the person I spoke with was apparent and articulate. Emotion trapped inside a deal and at the mercy of a large program that has no aid for its customers.
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I do know it's very disheartening since I am in a similar condition, though it's with regard to the Tv set signal that has been shed.
Payment impacting improvements will require a cellular phone get in touch with but ahead of executing that, Have you ever tried using the payment arrangement alternatives on the web?
I'm informed to speak to Loyalty and Resolution and nevertheless acquiring no the place. I have managed to talk to two individuals that named by themselves supervisors in Telus customer service the Philippines, who could not enable me.
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Telus has tousled on my Invoice multiple moments during the pastfew months. Not long ago by charging me three instances for your convey it again which was currently returned. Then chose to go on and improve 3 of my programs on their own. First agent I spoke to was excellent and experimented with tough to repair The difficulty. He even contacted loyalty to assist. They under no circumstances known as. I attempted to simply call myself and was hold eternally so I hung up. Tried out A further agent he claimed he would transfer me to loyalty than proceeded to acquire upset due to the fact I wouldn't permit him to finish the decision when he reported he could not transfer me.
My pro aided me with my problem and answered all of my abide by-up questions. You may have the most effective individuals Performing for you personally!
The several hours they may have are certainly not Doing the job effectively with my operate and caring for an elderly member of the family frantic schedule. I also chatted However they advised me I should call in.
Note: if The subject isn't nevertheless lined by TELUS Qualified Messaging, You will be delivered having a callback alternative.
Hello Anyone, I should Get in touch with customer service with reference to modifying a payment arrangement. I desired to know when there is an electronic mail or other solution to contact them for the reason that I am Doing the job, and most moments I attempt to contact and don't get to talk to anyone ahead of I must hold up.
The TELUS group acknowledges that our function spans numerous Territories and Treaty regions and we're grateful for the normal Awareness Keepers and Elders that are with us nowadays, whoever has gone in advance of us as well as youth that encourage us.